Answer: The correct answer is "preapproach".
Explanation: Kathy has found out everything she can about a newly qualified lead. She has practiced making her sales presentation and has determined what goals she has for the first meeting. Kathy has finished the preapproach stage of the selling process.
Kathy studied everything she can about leadership, practiced how to make her sales presentation and determined the objectives therefore she fulfilled all the steps of the pre-approach stage.
